How prepared are learners for elearning?

distance educationWhat makes a learner ready to study online? How do they know? How do they find out?

In an attempt to address the issue of the higher student attrition (drop-out) rates in distance education (DE) and elearning than in face-to-face classes, it’s becoming more common for educational organisations to try to evaluate learners’ to find out who are unlikely to succeed on their courses and programmes and may require extra support and guidance. In other words, to assess learners’ preparedness for DE and elearning.

I think one of the biggest issues with self-assessment of readiness to study online is that learners often don’t know what the questions and ratings scales they’re presented with on questionnaires and application forms mean. Additionally, according to the Dunning-Kruger effect (Kruger & Dunning, 1999), learners with lower knowledge, skills, abilities, and experience tend to rate themselves proportionately higher than more experienced and proficient ones. In other words, the less they know, the less they know what they don’t know and the poorer they are at judging their own proficiency. In more exaggerated cases, we may actually be turning away more suitable learners and accepting less prepared ones.

In my attempt to address this issue, here are some qualitative questions that I feel are more likely to elicit responses that reflect a learner’s knowledge, skills, and abilities (KSAs), as well as their experiences, beliefs, attitudes, and values, that are relevant to distance education (DE) and elearning and to identify areas of strength and weakness rather than simple binary “yes or no”, or ratings scale responses. In other words, to encourage learners to describe their preparedness and have the interviewer decide how they compare to the minimum necessary KSAs defined in our learning organisation’s policies. It would also be possible to provide learners, whose KSAs may currently be insufficient or borderline, with personalised plans of action that they can use as a guide to “bring themselves up to speed” for successful DE and elearning.

Technical IT and Practical Requirements

What levels of technical and IT KSAs, practical facilities, and experience, beliefs, and attitudes, which are necessary for successful participation in DE and elearning, does the learner have?

  • Why does the learner want to take this course or programme? Is it for personal enrichment, professional advancement, retooling, retraining, or changing careers?
  • How many hours per week is the learner willing to commit to studies? How will the learner manage their time to prioritise and dedicate to uninterrupted periods of study without distractions from colleagues, family members, friends, and/or associates?
  • What tools, services, and technology does the learner have sufficient access to to support their learning, e.g. sufficiently powerful and useful computer, webcam & microphone, reliable high-speed internet, and appropriate software necessary to read digital files and formats?
  • How technology literate is the learner? How proficient and experienced is the learner with communication tools such as email, discussion forums, chat, and video web conferencing? What online websites, discussion groups, etc. has the learner participated in? What can they tell you about their experiences?
  • What support structures does the learner have at home or in the workplace? How understanding and supportive are their colleagues, family members, friends, and/or associates?
  • What are the learner’s previous experiences of education and learning at school, college, university, and/or the workplace?
  • Has the learner taken distance learning courses in the past? If so, what were the learner’s experiences?
  • What beliefs, attitudes, and values does the learner express that are necessary and compatible to participate in their proposed programme of study? How much direction and support will they need? How well developed are their metacognitive/self-directed learning skills?

Although more time consuming and labour intensive to conduct and administer, I think these more descriptive, open ended questions should be more helpful in allowing organisations to assess learners’ preparedness for participating in DE and learning courses and programmes effectively. Also, they can be adapted and made more specific so that they more accurately reflect the requirements of specific courses and programmes.


Kruger, J., & Dunning, D. (1999). Unskilled and unaware of it: How difficulties in recognizing one’s own incompetence lead to inflated self-assessments. Journal of Personality and Social Psychology, 77(6), 1121–1134. doi:10.1037/0022-3514.77.6.1121 Retrieved from:

Enabling web conferencing in Ubuntu Linux

Ubuntu logoUbuntu Linux and other distributions like Edubuntu, Kubuntu, Lubuntu, and Xubuntu have come in leaps and bounds in recent years and are becoming more fully featured and easier to use. I think they are now getting to the stage where they are potential replacements for Microsoft’s Windows and Apple’s OS X for elearning. Well, almost…

Web conferencing usually requires Flash

Elearning increasingly includes live multi-way video web conferencing, which on Ubuntu Linux can be problematic. Most web conferencing platforms and systems require either Adobe Flash Player or Java Runtime Environment (JRE) to be installed. If you use the standard Firefox web browser, you need to install Flash Player as an extra, since it isn’t free and open source software (FOSS) and cannot be included in FOSS distributions. Luckily, it’s easy enough to do via Ubuntu’s software centre. It’s a similar process to installing apps on a smartphone or tablet but faster and easier.

More uses of Flash in Ubuntu Linux

There are other areas where Flash Player can be useful. For example, Ubuntu Linux doesn’t have support for the H.264 video CODEC. H.264 is used all over the web, including Youtube*, Vimeo, and Google Hangouts. Adobe Flash Player is an easy workaround to allow you to access and view those services. Also, the SWF Activity Module, Online Audio Recording, Soundcloud, WizIQ, LiveStreaming, and many more plugins for Moodle, as well as Moodle’s default media player, all use Flash.

* Youtube will play video without Flash or H.264 as HTML5 but only low-resolution versions intended for some mobile phones and not all videos are available in this format.

How to install Flash Player in Chrome, Chromium, and Opera

However, installing Adobe Flash Player doesn’t make it available to all web browsers on your operating system (Even on Windows, you need to install one Flash player for Internet Explorer and then one for other browsers). If you want to install Flash Player for other web browsers in Ubuntu, e.g. Google Chrome, Google Chromium (the FOSS version of Google Chrome) or in Opera, it’s a bit more complicated. This means using the Terminal (Ubuntu’s command line; press “Ctrl + Alt + t” to open it) and carefully typing in the following commands. After the first command, Ubuntu will prompt you for your admin password, which is usually the same password you use to log in with (if you’re the computer owner):

sudo apt-get install pepperflashplugin-nonfree
sudo apt-get update
sudo apt-get autoremove

How to install Java Runtime Environment

Some video web conferencing services and systems require Java Runtime Environment (JRE) to run on your computer. Most notably, Blackboard Collaborate, formerly known as Elluminate Live, requires JRE but even with it and the Iced-Tea browser plugin installed, it can have issues with connecting the audio. This is a frustrating issue that I haven’t found a workaround for yet. Please let me know if you know of one!

You can install JRE and the browser plugin from the Ubuntu Software centre. Look for the OpenJDK Java 7 Runtime and the Icedtea Java Browser plugin and install them both. If you’re feeling more confident with using the Ubuntu Terminal (Ctrl + Alt + t), it’s quicker and easier to install them like this and it will make sure that your computer uses the latest installed version of JRE by default:

sudo apt-get install openjdk-7-jre
sudo apt-get install icedtea-plugin
sudo update-alternatives --config java
sudo apt-get update

More uses of Java Runtime Environment

There are a number of web resources and projects for elearning that require JRE. These include Tufts University’s Virtual Understanding Environment (VUE), a feature rich concept mapping tool, as well as the NanoGong audio recording, Scratch learning games, Java Molecular Editor, Easy Java Simulations (and Open Source Physics), Jmol 3D molecular chemical structure, GroupDocs Viewer plugins for Moodle all require JRE.


So it looks like Ubuntu Linux is almost there… but not quite yet. Support for multi-way video web conferencing is there and is possible but not complete, especially in the case of Blackboard Collaborate. It’s also sometimes necessary to install additional software in ways that most “normal” users may find confusing and/or discouraging to do themselves on their own computers. Additionally, many learners and teachers may not know why their web conferencing platform doesn’t work or know that it can be fixed by installing the correct software. Let’s hope things improve further in the coming months or years.

Levitra buy germany Split levitra 20mg Instant, simple video conferencing for free

appear.inThe following is a quick, simple “How to… ” guide for setting up instant, free, “no frills”, easy to use, multi-way video conferencing and chat in Moodle for up to 8 people at a time. It also works on any web page as you see in the embedded room at the bottom of this article.

How to embed in Moodle

  1. Go to,
  2. create a video/chat room,
  3. copy the URL link,
  4. in Moodle, create a page (Page resource module),
  5. in the Moodle HTML editor, click on the show source code button <>,
  6. copy (Ctrl + c) and paste (Ctrl + v) the following code: <iframe width=”100%” height=”700″ src=”[room]” frameborder=”0″ allowfullscreen> Your browser does not support iframes </iframe>
  7. replace [room] with the name of the room you created in step 2,
  8. and save the Moodle page.

There are also options to claim a room as your own and lock it so that only users with the correct password can access it. If you lock a room with password protection, you can simply put the password at the top of the Moodle page where you’ve embedded the room.

If you want to record conferencing sessions, you can use one of the many screen recording applications that are available. A good free and open source one for Linux systems is Record My Desktop. Here’s a list of screen recording software for other operating systems.

What is

According to their terms of service:

“ is a web based video conversation service that allows you to have video conversations with others in the browser simply by having individual participants typing in the same URL in the browser window. Typing in the same URL will make the participants appear in the same room where you can talk to each other with voice and text chat and see each other with transmitted video. You do not have to install any software or plugins to use You also do not have to register or log in to use the service.

Video and sound communicated in, is only seen by the people who are present in a room at the time the content is communicated. It is not disclosed to anyone who are not present in a room. You should be aware that by default a room is open, so anyone who knows the url can enter the room simply by typing the URL in the browser. If anyone enters a room you are present in, you can see them in the room. You can prevent others from entering a room by locking the room. When a room is locked, only room owners can enter a room.

Chat messages communicated in a room can be seen by people who are present in the room when the message is sent and by people who enter the room during the same chat session. A session ends when there are no people in a room any more. At this time, all messages sent in the chat session will be deleted and can no longer be viewed by anyone.

You can claim a room as your own room. This will give you control over the room, and give you the ability to customize it for your own communication needs. When you claim a room, you enter your email address. You will then get an email containing a link that provides access to the owner privileges for the room. Room owners can customize a room e.g. by setting the background image in the room and by using other customisation options that is or may be provided in the service in the future. Only room owners can set the lock for rooms that have been claimed and the lock will be retained when everyone has left the room so you need the room code to enter back into the room. A crown symbol will be shown on the video feed of a room owner to make it apparent who is the owner.

You can follow a room by clicking the “follow” symbol. Following a room implies that you will be notified whenever someone enters a room you are following, even though you are not currently in the room yourself. You can click the notification to enter the room and have a conversation with those that entered the room.

We retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you.”

Source: – Terms of Service

Example video conferencing room @

Your browser does not support iframes


I have no affiliation with or anyone associated with them. I have written this article based on my own use of the service with learners and it should not be considered as an endorsement. I am not responsible for anyone under any circumstances who decides to use the service.

Ratings systems on social platforms can have unexpected effects

Plane in downward spiralThis is a quick post to share a recently published paper, How Community Feedback Shapes User Behavior, that examines the effects of ratings systems and up/down voting on social networking platforms and services. I go on to discuss some questions it raises for online social learning.


Here’s the abstract to How Community Feedback Shapes User Behavior:

“Social media systems rely on user feedback and rating mechanisms for personalization, ranking, and content filtering. However, when users evaluate content contributed by fellow users (e.g., by liking a post or voting on a comment), these evaluations create complex social feedback effects. This paper investigates how ratings on a piece of content affect its author’s future behavior. By studying four large comment-based news communities, we find that negative feedback leads to significant behavioral changes that are detrimental to the community. Not only do authors of negatively-evaluated content contribute more, but also their future posts are of lower quality, and are perceived by the community as such. Moreover, these authors are more likely to subsequently evaluate their fellow users negatively, percolating these effects through the community. In contrast, positive feedback does not carry similar effects, and neither encourages rewarded authors to write more, nor improves the quality of their posts. Interestingly, the authors that receive no feedback are most likely to leave a community. Furthermore, a structural analysis of the voter network reveals that evaluations polarize the community the most when positive and negative votes are equally split.”

Summary of findings

  • The findings of the study appear to contradict the Skinnerian behaviourist model of operant conditioning (i.e. punishments and rewards or “sticks and carrots”).
  • Up/Down-votes and commenting provide a means for social interaction and “this can create social feedback loops that affect the behavior of the author whose content was evaluated, as well as the entire community.”
  • Authors of down-voted comments/posts tend to post more frequently and their comments/posts tend to be of lower quality.
  • Down-voted authors are also more likely to subsequently down-vote others’ comments/posts.
  • Down-voting tends to percolate throughout online communities having an overall negative effect.
  • Up-voting doesn’t appear to influence authors’ subsequent comments/posts in any significant way.
  • If comment/post authors receive no feedback, they are more likely to disengage with the community, i.e. fewer comments/posts and less up/down-voting.

The article concludes that ignoring/tolerating negative behaviour in online communities, i.e. giving no feedback whatsoever, is a more effective approach at discouraging it than addressing it directly, e.g. down-voting.

How does this relate to online social learning?

Firstly, we should be cautious about drawing any conclusions about online discussions and learning activities in online social learning. Firstly, the researchers report that, “…we have mostly ignored the content of the discussion, as well as the context in which the post appears… “, which can have significant and far reaching effects on the behaviour and interactions between participants.

Secondly, the social dynamics of social constructivist oriented online courses can be very different: The study focused on massive groups of self-selected users participating in communities based around popular media and entertainment websites, whereas in elearning, we’re typically dealing with smaller cohorts of learners who, at least in an ideal world, establish an atmosphere of mutual support, shared responsibility, and explicitly shared common purpose that is effectively moderated by skilled, experienced mediators/facilitators, e.g. teachers, teaching assistants, and/or moderators.

Rethinking the design of ratings systems

In my opinion, this paper raises more questions for elearning practitioners than it answers, which is a good thing:

  • How do learners use ratings systems and how does this affect their future behaviour in online learning communities? Is it significantly different to the users’ behaviour on social media sites?
  • Is it possible to design ratings/feedback systems that have more positive effects or at least avoid the potential negative effects reported in the paper?
  • How would the range of ratings options available to users affect the way they rate and comment, e.g. if you only include positive options in ratings?
  • How would providing ratings options that are more specific to the learning objectives of the particular learning activity affect the quality and quantity of comments and quantity of ratings?
  • What factors/influences affect learners’ behaviour in online learning communities more significantly with regard to ratings and comments? e.g. Does the degree of familiarity, mutual respect, and trust affect how learners respond to negative and critical ratings and comments?

Some example suggestions

In an earlier article, Implementing star-ratings in Moodle, I described how teachers and curriculum developers can create custom ratings in Moodle. As well as simple star-ratings, I listed some possible options which included Likert scales, prompts, showing interest, and expressing personal alignment, e.g. “This is(n’t) like me” statements. Most of these omit negative or neutral ratings, my reasoning being that, in order to give negative or critical feedback, learners and/or teachers have to take the time and effort to write sensitively phrased, personalised, specific, reasonable, constructive criticism, ideally with some kind of “what to do next”, so that it’s not just negative or critical but that it’s also helpful and purposeful in some way.

One strategy that springs to mind is to use ratings systems that, rather than ratings that suggest learners are being graded, i.e. “good vs. bad” comments, provide a set of prompts and/or questions and therefore are a convenient and helpful tool to encourage further participation. If learners have little experience of social learning and/or maybe need some initial support and guidance, having a convenient list of prompts/questions at hand could be helpful. For example:

Self-reliance questions

  • How do you determine this to be true?
  • Why don’t you consider a different route to the problem?
  • Why does that answer make sense to you?
  • What if I say that’s not true?

Reasoning questions

  • Why do you think this works? Does it always, why?
  • How do you think this is true?
  • Show how you might prove that.
  • Why assume this?
  • How might you argue against this?

Clarifying questions

  • Can you explain that in another way?
  • How does this relate to [discussion topic]?
  • Can you be more specific?
  • Can you give us an example?
  • Please tell us more about this.


It’s worth mentioning that a strong characteristic of these questions and prompts is that they are intended to stimulate analytical and critical thinking, which we usually expect to hear from teachers and mentors rather than from our peers. Learners don’t automatically assume that such questions and prompts are welcome or appropriate from their peers. In order for them to be positive and productive, participants should already be inducted into a familiar, trusting, mutually respectful and supportive group of peers, who all explicitly share a common purpose, i.e. learning objectives and/or “big/essential questions,” in a collaborative climate.


I’ve started a discussion thread for this article on the community forums: Joining the Moodle community is quick, easy, and free.

Image credit Wikimedia Commons


Cheng, J., Danescu-Niculescu-Mizil, C., & Leskovec, J. (2014). How Community Feedback Shapes User Behavior. arXiv:1405.1429 [physics, Stat]. Retrieved from

Are teacher-led and learner-led approaches compatible?

tug of warAs learner-led/learner-centred learning and teaching oriented methods and principles gain attention and popularity, teachers, curriculum developers, and instructional designers are incorporating them into learning activities and courses. Many report mixed results and issues when they do so. The following article examines one possible contributing factor to such results and issues.

Defining terms

Firstly, I’m not arguing that teacher-led and learner-led views of learning and teaching practice are absolutes or binary states. I view them as being on the same scale from extremely prescribed and controlled by the teacher, e.g. the stereotypical Victorian school master, through to entirely self-organised, defined, controlled, and sustained learning by autonomous learners themselves, e.g. special interest groups and communities of practice, and I believe that most online curricula and learning and teaching practices are situated somewhere in between.

Teacher-led <———————————————————————–> Learner-led

Teacher vs. learner-led scale

When tensions arise

With the best of intentions and carefully and skilfully constructed learning activities, teachers, curriculum developers, and IDs can inadvertently create relational and motivational tensions between teachers and learners, and among cohorts of learners by the way they mix teacher-led and learner-led activities. Here’s a typical case scenario:

An experienced, well-informed teacher has developed an online course that is predominantly teacher-led. The course uses online presentations, readings, webinars, and forum discussions which are intensively monitored led by the teacher. The teacher conscientiously provides guidance, instructional scaffolding, and links to further resources at every turn. The teacher then decides to introduce some learner-led projects, problems, or tasks to the course (Perhaps as a way to make the course less labour intensive for the teacher?).

However, only a small minority of the learners participate as much as expected and/or required, and the majority go “off track”, waste time, and/or complain about aspects of the activity or the whole activity. The learning outcomes are mediocre at best or even poor, and it’s difficult to regain the previous “learning momentum” of the course.

Why did this happen? Is there something wrong with the activity? Is there some way to make it more productive? I suspect that in most cases, the activity is adequately designed and not the main contributor to the issue.

What contributes to these tensions?

If a course is predominantly teacher-led to start with, it creates an atmosphere and learning experiences that set up learners’ expectations that are aligned with being led and having critical learning decisions being made for them, or the feeling that any decisions they make need to be validated or approved by an authority figure; the teacher.

Additionally, some of the prerequisite conditions necessary for learner-led learning to occur, e.g. social presence and building autonomous, mutually respectful, and productive relationships between teachers and learners, and among the learners themselves, may not be in place and may have gone unnoticed since they aren’t critical to the success of teacher-led approaches. When suddenly faced with the responsibility of thinking autonomously, analytically, and critically, and having to work closely with peers, who they may or may not have got to know very well, and without the supervision, guidance, and approval of their authority figure (the teacher), the majority of learners’ expectations are not met; they feel lost, unsupported, and confused.

In my experience, the majority of learners are perfectly capable of being autonomous, thinking analytically and critically, and taking responsibility for their learning; most people do so from an early age in their public and private lives outside of education. However, because of most people’s previous experiences of education and strongly held cultural beliefs about it, we need to be explicit when asking learners to do so in situations and environments labelled “educational” and cultivate the atmosphere, and provide the environment, support, and resources that are necessary. Learners need to get to know each other and learn about what each of their peers on a course has to offer with regards to the subject matter and learning objectives. They need to build interpersonal relationships and cultivate trust so that they have the confidence to explore, experiment, and take risks and feel that they have the interest, approval, and support of their peers as well as their teacher.

In conclusion

I’m not arguing here that teacher-led and learner-led methods and activities are inherently incompatible, just that from what I’ve seen in practice in the majority of instances, both in face-to-face and online contexts, tensions and issues can and do arise when certain conditions and factors aren’t taken into consideration. When we break with educational traditions and orthodoxies, and/or atmospheres of learning that have been cultivated within organisations, we need to be explicit about what we’re doing and why, and ensure that the prerequisite conditions are in place for learner-directed learning experiences to be purposeful, successful, and productive.

Implementing star-ratings in Moodle

star-ratingsFollowing the upsurge of interest in gamification* of learning (not to be confused with “edugames”), this is a quick “How to” article for a question that seems to come up a lot these days: “How can I implement star-ratings in Moodle?”

How to implement star-ratings in Moodle

Moodle already has an elaborate, editable, and adaptable grading and rating system built in so the process is relatively simple:

  1. Log in to Moodle as an administrator (editing teachers can create scales for their own courses too)
  2. Go to Site administration > Grades > Scales
  3. Add a new scale
  4. Fill in the Add new scale form, e.g.
    • Name: Stars
    • Scale: ☆☆☆☆☆, ★☆☆☆☆, ★★☆☆☆, ★★★☆☆, ★★★★☆, ★★★★★
    • Description: (optional)
  5. Save

That’s it. Now, when you create/edit activities that support ratings, i.e. Forums, Glossaries, and Databases, the “Stars” rating will be available under the grading heading. By the way, you don’t have to limit your ratings to stars; you can also use more descriptive (text) ratings that inform learners in more meaningful ways, e.g.:

  • Scale: Please tell us more, Interesting, Insightful, Highly perceptive


  • Scale: difficult to understand, fluent, complex, accurate, fluent and complex, fluent and accurate, complex and accurate, fluent complex and accurate


  • Scale: I strongly disagree, I disagree, I agree, I strongly agree


  • Scale: This is a bit like me, This is a lot like me, This is just like me

An important consideration to make when designing a set of ratings is how it may provide added incentives to learners to participate further in discussions, e.g. to elaborate on why they gave their particular rating to a forum post or glossary entry, or for the rating recipient to modify or elaborate on their post/entry, thereby encouraging deeper engagement and constructive discourse between learners. If learners find the ratings meaningful, helpful, and relevant to their learning needs, then they are more likely to use them to rate each others’ work (if you set the activity to allow peer rating).

Teachers can also use ratings for formative assessment, providing timely, easy to understand  feedback so that they can act upon it during the activities, thereby using ratings to initialise/invite instructional scaffolding. Here’s an example scenario:

  1. a learner posts a comment in a discussion,
  2. the teacher or a peer rates the comment,
  3. the learner has an opportunity to respond, i.e. make changes or ask for elaboration,
  4. the discussion might continue on its current trajectory or move in a new direction

* Gamification is the use of game thinking and game mechanics in non-game contexts to engage users in solving problems. Gamification is applied to improve user engagement, return on investment, data quality, timeliness, and learning. Source:

Presentation on learner-centered (self-directed) learning

peopleIn the previous article, Am I a learner-centered or a teacher-led teacher?, I compared and contrasted learner-centered (self-directed) learning with teacher-led (teacher-directed) learning, outlining some of the differences between them regarding learning and teaching theory and practice. In order to further clarify what the implications of learner-centered (self-directed) learning and teaching theory and practice are, I’ve composed and uploaded a presentation (slideshow).

Click here to view the presentation (opens new tab/window)

I hope you find it interesting and useful!

Technical details about the presentation software

The presentation is hosted on my Moodle installation, using a resource module (plugin) that I’ve developed and am experimenting with. My Moodle Presentation module is an implementation of the  free and open source Javascript-based slideshow project Reveal.js by Hakim El Hattab.

Please contact me if you have any difficulties in viewing the presentation.

Specifying elearning resources and strategies

Specifying elearning resources and strategiesA common challenge facing those about to embark on elearning projects is knowing just what their options are and what they have to offer. Novice project managers, teachers, and curriculum developers often find themselves at a loss as to where they should start and what they should be looking into. This article is not intended to be a definitive guide (That could fill several books!) but more of a general outline and starting point to investigate and gain a broader understanding of what options may currently be available and how they can be used.

How does this guide fit in with elearning projects?

Organised learning involves some kind of explicit or implicit learning contract, i.e. an agreement and alignment between learners, teachers, and support staff of shared objectives and goals. Here’s a quick overview of some of the main aspects* of developing an elearning contract:

  • Diagnosing learners’ needs
  • Specifying learning objectives
  • Specifying learning resources and strategies
  • Specifying evidence of accomplishment
  • Specifying how the evidence will be validated
  • Reviewing the learning contract
  • Carrying out the learning contract
  • Evaluating learning

Adapted from: Knowles, M. S. Self-Directed Learning. A guide for learners and teachers, 1975, Englewood Cliffs: Prentice Hall/Cambridge.

This guide is limited to a broad overview of one particular aspect of investigating, planning, and developing an learning project; Specifying learning resources and strategies; and, in order to limit the scope, does not take into account strategies such as blended learning, i.e. combined face-to-face and online learning. Blended learning in particular, makes many more options available so curriculum developers, teachers, and learners can have the best (or worst?) of both worlds. It also assumes that your project will be centred around a learning management system (LMS) that supports some or all of the features and tools listed.

*Please note that this list is by no means definitive or a set sequence of stages. Developing elearning is often a complex, messy, recursive, fluid activity that frequently revisits and re-evaluates the various aspects in the light of unforeseen discoveries and developments.

What are the options?

This guide is by no means exhaustive and lists only the more commonly researched and used resources, activities, and strategies. There are more options and many that are specifically for particular topics and subject areas. I’m frequently surprised by the number of qualified, experienced teachers, instructional designers, and curriculum developers working in elearning who appear to be unaware or at least uninitiated in using many of the options available to them. Hopefully, this guide can provoke more investigation into and discovery of more of these options.


  • Text documents: HTML web pages, pure text, Microsoft Office Doc, Open Office ODT, PDF, and eBook formats, e.g. EPUB (free and open ebook standard), AZW, and MOBI.
  • Images: tables, charts, diagrams, infographics, illustrations, photos, etc.
  • Audio recordings: radio programmes, podcasts, lecture recordings, interviews, self-speech recordings, i.e. listening back to yourself talking your way through an activity or problem, etc.
  • Video recordings: similar to audio recording but also including presentations, visual documentaries, etc.
  • Animations: animated illustrations, animated 2D and 3D models, interactive models, etc.
  • Slide show presentations: PowerPoint, Adobe Captivate, Raptivity, Slideshare, Prezzi, etc.
  • 3rd party websites, databases and repositories: external sources of information and media; Wikimedia Foundation, Creative Commons, OER, Google/Yahoo!/Bing Maps, etc.

Synchronous activities


Allows participants to have real time synchronous text discussions. Pure text discussions have some advantages over voice discussions, in that although they are generally slower and convey less information, so they tend to provide stronger focus on the content of what participants are saying and can encourage normally reticent learners to make more contributions. Additionally, since it is more difficult for and more obvious when some learners try to dominate the conversation, there tends to be more evenly distributed participation and greater inclusion. Chat sessions are also easier to analyse and assess than voice over internet protocol (VoIP) since they’re already transcribed.

Chat services also allow learners to contact each other more spontaneously and informally to ask questions and/or ask for clarifications, and generally increase their engagement, social presence, and sense of community.

Popular examples: Skype chat, MSN Messenger, Facebook chat, etc. Almost all modern LMS’ have chat activities available.

Web meetings

These are real time online virtual spaces that often include multi-way chat, voice over internet protocol (VoIP), audio, and video, shared whiteboards, file uploads/downloads, and slide show presentations. Some services allow participants to attend by traditional telephone for when internet access/bandwidth is an issue. Many web meeting services also offer the option to record sessions so that learners and teachers can review and refer to them at a later date.

Web meetings are an effective way for learners and teachers to increase social presence, get to know each other, build trust and cultivate a stronger sense of belonging and community between  participants.

If users require or would like to access web meetings on mobile devices, it’s essential to check that whichever service you choose provides a native app for it. For the foreseeable future, web browsers on mobile devices are unlikely to have sufficient capacity to reliably support the high demands of multiple participants in multi-way, multimedia communication over the web.

Web meeting software services run on media servers with high processing and bandwidth requirements, and are complex and require highly specialised skills to maintain. Most media servers are consumed as 3rd party web services from independent specialist providers, even by many of the larger media organisations, universities, colleges, and institutions.

Popular examples: Big Blue Button (free and open source), Meeting Burner, Tok Box, WizIQ, Google Hangouts, Skype, and Blackboard Collaborate (formerly Elluminate).

Collaborative documents

Shared online text documents, databases, and spreadsheets that can be edited in real time by multiple participants simultaneously. Real time online co-construction of documents can provide a strong focal point to discussions and collaborative projects especially in Social Constructionist learning and teaching approaches, where the emphasis is on the process of creating a document rather than the finished document itself (process vs. product).

Popular examples: Etherpad (free and open source), Google Docs, MS SharePoint, etc. Here’s an example of integrating a collaborative document platform with an LMS: Etherpad and Moodle Integration

Asynchronous activities


Similar to traditional college and university essay “drop boxes”, assignment activities enable teachers and assessors to grade and give comments and feedback on uploaded files and assignments created on and off line. Submissions can be documents, images, diagrams, concept maps, infographics, posters, learners’ blog posts, inline web pages, audio, and/or video recordings. Some assignment activities support peer assessment. An advantage to online assignment activities is that learners and teachers can always be sure that they’re looking at the latest version of a document and its comments, avoiding the confusion of trying to manage multiple versions of files from multiple learners via repositories or email (Yes, some people do that!), and can also review earlier versions to see the progress of changes.

Also consider using forums, glossaries, databases, and wikis for collaborative assignments.


Enable participants to create, maintain and search a bank of record entries. Most people understand databases as MS Excel spreadsheets (although spreadsheets and databases are quite different). They can be a useful tool for learning how to categorise and organise information, construct overviews, and thereby gain a broader understanding of a process, system, or subject area. Databases needn’t be limited to storing text; they can support multimedia too. Having online databases means that learners can collaborate in editing them, leading to greater discussion, reflection, analytical and critical thinking, and therefore deeper learning.

Popular examples: Open Office Base (free and open source), (free and open source), Microsoft Access, etc.

Feedback (surveys)

For creating and conducting surveys to collect feedback from learners. High quality feedback can give teachers and curriculum developers invaluable information and opinions from learners related to resource, curriculum, and course design, as well as attitudes and relationships towards each other, teachers, and support staff. Feedback that is frequent, and easy to administer and easy to participate in, and is anonymous when and if required, is an effective way to offer real choice and control over to learners and make their learning experiences more democratic, inclusive, responsive, and engaging.


Forums allow participants to have asynchronous discussions. For many years, online discussion forums have been one of the main focal points of elearning, communities of practice, and communities of inquiry. They offer many of the benefits of face-to-face discussions and, in addition, give opportunities for different styles of discussion and interaction, as well as providing environments where normally reticent participants can contribute more and have a more influential voice. As forums are asynchronous, they allow time for participants to reflect on their ideas, do further reading and research, and give more informed and considered responses. Some forums support peer assessment via rating systems.

Popular examples: (free and open source software), (free and open source software), (free and open source software),,,, and


Glossaries enable participants to create and maintain lists of definitions, like a dictionary.  Some glossaries support peer assessment via rating systems, peer, and teacher feedback, and hyperlinks can be automatically added to glossary entries whenever they are used in online text within the LMS. Learners can collaboratively build class glossaries, thereby demonstrating their understanding and mastery of learning objectives while they study and continually use them as a reference resource for key terms and ideas. They can also update and refine their glossary entries as they deepen their experience and understanding.


Lessons/Presentations are mostly used for bringing together different types of activities into one session and/or creating branching scenarios***. In most cases, lessons amount to presentations of information, maybe with some practice, and maybe with quizzes or tests, i.e. the so called “present-practice-produce” (PPP) approach to learning and teaching; appropriate for transmitting “useful to know” information. As an alternative or complement, it’s also worth considering reading texts, documentaries, and/or silent demonstrations with follow up chat and/or forum discussions so that learners and teachers can get a clearer idea of what learners have understood and learned from the information presented.

Beware: There are many elearning “experts” and quiz software vendors who claim that including quizzes throughout presentations promotes deeper learning. They frequently fail to differentiate between quizzes during presentations and spaced repetition (a technique for memorising verbatim information). To my knowledge, there is no conclusive evidence to support these claims. A meta-study of research papers** on present-practise-produce elearning with and without quizzes concluded that there were no measurable differences in learning outcomes and that including quizzes only managed to needlessly take up more of learners’ time for the same gains.

**Source: U.S. Department of Education, Evidence-Based Practices in Online Learning – Review of Online Learning Studies (2009) (PDF)

***A note on branching scenarios: They were an early attempt at adaptive learning, i.e. changing the activities and resources presented to learners according to their responses to choices and questions. They are very difficult and labour intensive to design and set up and have so far shown to be of marginal benefit in comparison to learner centred activities and decision making, e.g. reflective inquiry and reflective practice. Current research is looking into artificial intelligence for solutions but we’re a long way off from anything broadly productive.


A teacher or learner asks a question and specifies a choice of multiple responses and encourage participants to vote on them. Polls are a quick and easy way to offer choices and gauge reactions to and understanding of learning resources and activities. Many forum software packages, web meeting services, and some learning management systems (LMS’) have polling activities built in and/or are available as extensions.


Allow the teacher to design and set tests and exams, which may also be automatically marked and feedback and/or to correct answers shown. Quizzes can support audio, video, and animations, and some interactive features such as drag and drop matching, order sequencing, and identifying points and areas on images. Native learning management system (LMS) online quizzes have mostly taken over from earlier SCORM based assessment and testing. They are usually easier to create, organise, and maintain, are more flexible, support more features, are easier to make accessible (for Section 508 compliance or similar accessibility legislation), and are more secure, e.g. with SCORM the answers to quizzes are sent to the learners’ web browser cache where “tech savvy” learners can access them.

SCORM packages

SCORM packages are usually authored/created by instructional designers with rapid elearning integrated development environments (IDEs), e.g. Adobe Captivate, Raptivity, and Articulate, among many others. They present an easy entry point into elearning design and development and allow novice elearning instructional designers with very little technical know-how, a shallower learning curve to producing learning resources and activities. They were previously used to present content and give quizzes but have since been superseded by open format, easier to create, edit, and maintain resources and tools that most modern LMS’ support, e.g. presentations, lessons, and quizzes. However, they are still widely used in military organisations (e.g. the US Pentagon is a huge “cash cow” for SCORM based elearning products and services) and corporations for things like basic health and safety conformance/compliance training, and training to use software, since they are much cheaper than providing tutored or supervised training.

However, rapid elearning IDEs like Adobe Captivate and Techsmith Camtasia do have legitimate and productive uses, for example rapid prototyping of ideas for learning interactions, quick “How to…” guides for teacher and learner technical support, and silent demonstrations.

Also see: Cheating in SCORM


For gathering data from students to help teachers and curriculum developers learn about classes, resources, and strategies, and reflect on their own teaching. Appropriately designed surveys can also encourage reflective thinking and help to further develop learners’ analytical and critical thinking skills.

Popular examples: Lime Survey (free and open source), Survey Monkey.


A collection of web pages that participants can add to or edit; a kind of collaborative encyclopedia. Common activities are co-creating documentation, collaboratively constructing narratives and stories, and categorising, ordering, sorting, and organising information. Most wiki software keeps a record of changes, who made them, and when, making them useful tools for assessing contributions and collaboration between learners.

Popular examples: (MediaWiki, which is free and open source).

Caveats and common issues

Different learners will more than likely have different knowledge, experiences, and abilities, and many will be unfamiliar with some of the current elearning activities on web platforms. Which of the options available that you choose to use will depend on learners’ and teachers’ needs, prior knowledge, experiences, and abilities.

Despite what many people believe, we tend to be very poor at multi-tasking; only about 2% of people can multi-task efficiently; and we need to focus on one activity (frame of attention) at a time. In particular, learners and teachers frequently report that they sometimes feel overwhelmed by the skills and knowledge they have to learn in order to successfully complete learning activities. It’s possible to overload the best and brightest of learners by asking them to learn too many things at once. There are three main areas:

  • Tools: Do learners (and teachers!) already know how the tools work and how to use them? Can they easily perform all the actions the learning activity requires of them? e.g. navigate, create, save, edit, submit, download, upload, link to, recover forgotten passwords, etc.
  • Rubrics: The fundamental design of the learning activities. What do learners have to do? How complex are the activities, what are “the rules”, and how long will it take to learn them?
  • Learning objectives: The skill(s) and/or knowledge they are supposed to acquire and/or develop, i.e. the syllabus.

To avoid “cognitive overload” and demotivating learners as soon as they start an activity, it’s important to consider just how much it’s asking learners to do at once in relation to their existing knowledge, experience, and abilities. Ideally, we’d like to spend as much time as possible on learning objectives and as little time as possible on learning to use tools and understanding rubrics. However, some activities can offer significant learning opportunities that make them worth the time and effort. In such cases, we need to reduce the cognitive load from the learning objectives while learners focus on learning how to use the tools and/or what they have to do (the rubrics); so called introductory or user interface training activities.

What’s next?

Now that we’ve established a broader overview of some of the options available for developing resources and learning strategies, we have a starting point for further investigation. There are many more specific and comprehensive books and guides available, as well as large and growing bodies of research into online learning and teaching approaches, methods, and strategies.

However, and I can’t stress this enough, there is no substitute for hands on experience and experimentation, and “learning by doing.” Trying out elearning tools and strategies with learners and watching activities unfold in different contexts, and getting honest, direct feedback from learners and teachers is invaluable. It also gives a better understanding of research papers, providing much needed background procedural knowledge to their usually abstract, declarative generalisations.

A word of caution

Beware of books, guides, and gurus who say things like “This is how it’s done.” or “If you do X, Y will happen.” People are complex and unpredictable. It’s difficult to say how they’ll react to or behave in a given activity. More reputable researchers report their findings along the lines of, “I did this with these particular learners, here’s the context and their backgrounds, and here’s the data I collected and my interpretation of what unfolded.” Above all, be prepared to be comfortable with dealing with uncertainty and ambiguity, and getting mixed results. As with all learning and teaching activities in any medium, it takes time, insight, discipline, patience, and understanding complex concepts and interactions to get to grips with elearning. introduce their first MOOC

LearnMoodleThis is just a quick annoucement about a project that may be of interest to teachers who are new to Moodle.

Moodle for teachers: An introduction is a 4 week introductory course with a recommended total of 8-12 hours participation time. Registration opens on 19th August 2013 and the course starts on 1st September 2013. There are no fees for taking the course and successful participants will be awarded a Mozilla Open Badges course completion badge that they can add to their Open Badges backpack.

From the course outline, it looks like it will be of most interest to teachers who have never used Moodle before, are curious about it, and only want to make a minimal commitment. Experienced Moodle teachers are also invited to participate as helpers and may be awarded a “helper badge.” I also suspect this is a experimental pilot project and that the intention is to provide a proof of concept for using Moodle for MOOCs and perhaps to investigate the possiblity of offering accredited Moodle training and professional development programmes in the MOOC course format. Moodle partners have already been offering Moodle Course Creator Certification courses (for between $200 and $800 AUD) since at least 2007 (Originally called the Moodle Teacher Certificate).

For more details and enrolment see:

BTW, Moodle was informally used by some learners in the original MOOC courses, ChangeMOOC: Connectivism and Connective Knowledge, started in 2008 at the University of Manitoba and run by Stephen Downes (National Research Council of Canada) and George Siemens (Athabasca University), in which I participated.

Why use a Learning Management System for elearning?

Download and read in ePub format

Messy NetworkMany teachers and organisations are now experimenting with collections of free online platforms and systems by commercial service providers such as Google and Yahoo! to use in their teaching practices. Some of the more popular uses are things like encouraging learners to submit course work via email, using free online discussion forums, wikis, microblogging, and social networking sites. If all this is available for free, then why bother using a Learning Management System (LMS)?

One place for everything

In their first experiments with elearning, many teachers tend to build a collection of free commercial web services that are “one trick applications”, for example, Facebook or Edmodo for social networking, email or Google Docs for submitting written assignments, drop boxes or file sharing services for media files, Yahoo! Groups for discussion forums, and free test preparation sites. Using all these different services requires learners and teachers to create a number of user accounts, i.e. one for each service, and manage them all accordingly. Admins must keep track of teachers’ and learners’ online activities, and teachers must keep track of their learners’ right across the assortment of services and sites. From an organisational perspective this is clearly not an easy arrangement to administer and almost impossible to do on a medium or large scale.

Presumably, any organisation taking this approach with young learners would also have to get parents’ signatures on Children’s Online Privacy Protection Act (COPPA) agreements, or their equivalents in their respective countries, for each site or service used. Some governments and educational authorities are also prohibiting the use of some web sites and services by teachers and learners such as Facebook.

A well designed Learning Management System will have all the tools and services you need to create and manage user accounts, courses, social networks, news, announcements and messages, discussion groups, assignment and file submission systems, quizzes, tests and exams, presentations and lessons, grading and feedback, etc. in one convenient place, with one user account for each participant.

More coherently organised courses

An LMS allows administration, curriculum developers, course content authors and teachers to create courses with activities, assessment, etc., that are coherently organised and easy to follow. Courses and course content can be quickly and easily updated and adjusted and as such are a more responsive and adaptive approach to developing effective elearning programmes. Teachers and learners can follow a clear, concise timeline of activities and projects, look ahead to see what’s coming up and review past work for critical reflection, all in one place.

More appropriate types of roles for users

Most social networking sites are designed for optimising corporate marketing opportunities and gathering users’ personal information and encouraging disclosures of personal and private details, while most Content Management Systems (CMS) are designed for e-commerce and/or web publishing contexts and user accounts tend to reflect this. eLearning, and learning and teaching in general, have different requirements that can’t normally be met by most CMS’ or social networking sites. An LMS gives finer, more specific control over what groups of users and individual users can and can’t do on the system from the administrative level right down to learners and guests. For example we may want to enable some teachers and staff to edit activities and resources but not others, or we may want to enable some learners to be responsible as moderators and/or helpers for some discussion groups. Another frequently requested role is to allow parents to view their childrens’ grades and attendance. We may also want users’ roles to be different on different courses, for example making teachers learners on professional development courses.

Additionally, in a learning environment it is desirable to monitor learners’ actions and activities in order for teachers, mentors and sometimes even peers to be able to give guidance and feedback. In this respect, most CMS’ provide only the most basic user tracking since guidance, mentoring and feedback are not seen as a high priority.

Record keeping and management

A single centralised record keeping system is easier to manage, analyse and understand than a collection of commercial web services and sites with varying degrees of administrative, teacher and user access and data transparency. A well designed LMS will enable admins and teachers to look up individual users or groups to see their activities and analyse learning outcomes; Teachers can see their learners’ grades and learning outcomes, learners can see their own grades and learning outcomes, and curriculum developers and course content authors can see the interactions and learning outcomes both in individual case studies and in aggregated analyses. Want to know how effective your resources, activities and courses are? – Look up the data, learners’ activities, and the learning outcomes.

More coherent communication

Keeping channels of communication open is an essential part of running any organisation smoothly and responsively. An LMS allows admins and teachers to send messages or make announcements to groups of learners, teachers and individuals. Ongoing channels of communication are easier to find and respond to, and to review. Teachers can provide feedback in relation to particular assignments, activities and learning outcomes for individuals and groups. Teachers can communicate with each other, and learners can also be enabled to do this, in a variety of synchronous (e.g. chat, VoIP “internet telephony” and web conferencing) and asynchronous (e.g. private messaging, discussion forums and assignment feedback) modes. Planning, co-ordinating, and collaborating on activities suddenly becomes easier.

Assessment tools

One of the better known strengths of LMS’ is that they can reduce a lot of the administrative work involved in assessment. Some types of summative assessment can be completely automated with self marking quizzes, tests and exams so learners can get their results immediately and teachers only have to analyse the results. There’s less marking to do and no need to enter the results into a database; it’s already done for you. An added bonus is that it can greatly reduce the amount of photocopying your organisation does. LMS’ may also include sophisticated analytical tools to examine test results and assessments to look for areas where the quality of activities, learning resources, curricula, and learning and teaching approaches could be optimised or improved. Additionally, a well designed LMS enables teachers to provide consistent, frequent formative assessment in the form of written or recorded feedback, exchanges of messages, VoIP sessions and learning reviews. Learners can build learning portfolios of compositions, projects and learner generated multimedia for more sophisticated assessments that are more reflective of real world abilities and practices.

Integration with 3rd party software and web services

For smaller organisations that can’t usually justify the expense of running their own dedicated web conferencing systems, many 3rd party web conferencing service providers offer plugins for the more widely used LMS’ so that the LMS can be used to manage user accounts and conferencing sessions along with access to subsequent recordings of the conferences. That means that, for a fraction of the cost, you can provide online classes from within your LMS. All the necessary co-ordination between the conferencing service and the LMS courses, groups, and learners and teachers can be taken care of simply, quickly and easily.


These are just a few examples of the benefits that LMS’ can have for educational departments and organisations of any size. There are many more that won’t be immediately apparent until you start getting more deeply involved in running online communities of learning and teaching. What are you waiting for?